As a company, we have decided to standardise on a powerful, universal communication platform providing a superior solution for our organisation’s needs. Soon you will be able to message, conduct meetings, make/receive phone calls and serve contact centre customers from one unified platform. We will be deploying the system in two stages with the first stage happening in Jan 2016 and the second happening in Feb 2016.
What’s New?
Skype for Business (previously known as Lync)
– New Phones and New Headsets
– Make and receive calls using your Skype for Business client from your smart phone, tablet or PC.
– Voicemail for Everyone! Yes, for everyone.
– You will be reachable on your JJ landline phone number even while away from your desk.
Contact Centre
– Client/Agent is fully integrated into Skype for Business.
– Automatic Call routing based on your Skype for Business presence status.
– Customers know their place in the queue.
– Customers can request a call back but still retain their place in the queue.
– Advanced dashboards so you can see how our call centre is performing.
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Phone System – Excited Yet!?","slug":"new-phone-system-excited-yet","content":"\u003Cdiv class=\"BlogPagestyle__MainTitle-sc-p8c0ar-5 bfXaHl\"\u003ENew Phone System – Excited Yet!?\u003C\u002Fdiv\u003E\u003Cdiv class=\"BlogPagestyle__PostBar-sc-p8c0ar-11 dKTAOx\"\u003EUpdated: 26 February, 2024\u003C\u002Fdiv\u003E\u003Cdiv data-rw=\"empty-node\" class=\"BlogNodestyle__LineBreak-sc-16ju1i0-14 klJnzw\"\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"BlogNodestyle__BlogImageWrapper-sc-16ju1i0-6 iIsBHP\"\u003E\u003Cimg height=\"946px\" width=\"1024px\" src=\"\u002Fuploads\u002F85a259_0f4cca49efdd486d84ff5b356c913833_mv2_fc7d490e35.jpg\" alt=\"HiRes\" class=\"BlogNodestyle__BlogImageBlock-sc-16ju1i0-7 cwHBHK\"\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"BlogNodestyle__ParagraphWrapper-sc-16ju1i0-1 bBQMzu\"\u003E\u003Cspan class=\"BlogNodestyle__BlogText-sc-16ju1i0-0 hqQYVH\"\u003EAs a company, we have decided to standardise on a powerful, universal communication platform providing a superior solution for our organisation’s needs. Soon you will be able to message, conduct meetings, make\u002Freceive phone calls and serve contact centre customers from one unified platform. We will be deploying the system in two stages with the first stage happening in Jan 2016 and the second happening in Feb 2016.\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"BlogNodestyle__ParagraphWrapper-sc-16ju1i0-1 bBQMzu\"\u003E\u003Cspan class=\"BlogNodestyle__BlogText-sc-16ju1i0-0 hqQYVH\"\u003EWhat’s New?\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"BlogNodestyle__ParagraphWrapper-sc-16ju1i0-1 bBQMzu\"\u003E\u003Cspan class=\"BlogNodestyle__BlogText-sc-16ju1i0-0 hqQYVH\"\u003ESkype for Business (previously known as Lync)\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"BlogNodestyle__ParagraphWrapper-sc-16ju1i0-1 bBQMzu\"\u003E\u003Cspan class=\"BlogNodestyle__BlogText-sc-16ju1i0-0 hqQYVH\"\u003E– New Phones and New Headsets\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"BlogNodestyle__ParagraphWrapper-sc-16ju1i0-1 bBQMzu\"\u003E\u003Cspan class=\"BlogNodestyle__BlogText-sc-16ju1i0-0 hqQYVH\"\u003E– Make and receive calls using your Skype for Business client from your smart phone, tablet or PC.\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"BlogNodestyle__ParagraphWrapper-sc-16ju1i0-1 bBQMzu\"\u003E\u003Cspan class=\"BlogNodestyle__BlogText-sc-16ju1i0-0 hqQYVH\"\u003E– Voicemail for Everyone! Yes, for everyone.\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"BlogNodestyle__ParagraphWrapper-sc-16ju1i0-1 bBQMzu\"\u003E\u003Cspan class=\"BlogNodestyle__BlogText-sc-16ju1i0-0 hqQYVH\"\u003E– You will be reachable on your JJ landline phone number even while away from your desk.\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"BlogNodestyle__ParagraphWrapper-sc-16ju1i0-1 bBQMzu\"\u003E\u003Cspan class=\"BlogNodestyle__BlogText-sc-16ju1i0-0 hqQYVH\"\u003EContact Centre\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"BlogNodestyle__ParagraphWrapper-sc-16ju1i0-1 bBQMzu\"\u003E\u003Cspan class=\"BlogNodestyle__BlogText-sc-16ju1i0-0 hqQYVH\"\u003E– Client\u002FAgent is fully integrated into Skype for Business.\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"BlogNodestyle__ParagraphWrapper-sc-16ju1i0-1 bBQMzu\"\u003E\u003Cspan class=\"BlogNodestyle__BlogText-sc-16ju1i0-0 hqQYVH\"\u003E– Automatic Call routing based on your Skype for Business presence status.\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"BlogNodestyle__ParagraphWrapper-sc-16ju1i0-1 bBQMzu\"\u003E\u003Cspan class=\"BlogNodestyle__BlogText-sc-16ju1i0-0 hqQYVH\"\u003E– Customers know their place in the queue.\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"BlogNodestyle__ParagraphWrapper-sc-16ju1i0-1 bBQMzu\"\u003E\u003Cspan class=\"BlogNodestyle__BlogText-sc-16ju1i0-0 hqQYVH\"\u003E– Customers can request a call back but still retain their place in the queue.\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003Cdiv class=\"BlogNodestyle__ParagraphWrapper-sc-16ju1i0-1 bBQMzu\"\u003E\u003Cspan class=\"BlogNodestyle__BlogText-sc-16ju1i0-0 hqQYVH\"\u003E– Advanced dashboards so you can see how our call centre is performing.\u003C\u002Fspan\u003E\u003C\u002Fdiv\u003E\u003Cdiv data-rw=\"empty-node\" class=\"BlogNodestyle__LineBreak-sc-16ju1i0-14 klJnzw\"\u003E\u003C\u002Fdiv\u003E\u003Cdiv data-rw=\"empty-node\" class=\"BlogNodestyle__LineBreak-sc-16ju1i0-14 klJnzw\"\u003E\u003C\u002Fdiv\u003E","isFeatured":false,"publishedAt":"2024-05-07T11:40:26.281Z","excerpt":null,"commentsEnabled":null,"wixCreatedAt":"2015-12-10T16:08:16.000Z","wixUpdatedAt":"2024-02-26T09:40:20.963Z","categories":{"data":[{"id":139,"attributes":{"createdAt":"2024-05-07T14:35:52.947Z","updatedAt":"2024-05-07T14:44:45.111Z","name":"Recipe Ideas","slug":"recipe-ideas","description":null,"categoryId":"8911942d-afe6-4560-b0cc-66fbd6434a7a"}},{"id":140,"attributes":{"createdAt":"2024-05-07T14:35:52.957Z","updatedAt":"2024-05-07T14:44:45.303Z","name":"Seasonal","slug":"seasonal","description":null,"categoryId":"b62aff52-f5a1-4007-b239-647c3632aa05"}},{"id":141,"attributes":{"createdAt":"2024-05-07T14:35:52.963Z","updatedAt":"2024-05-07T14:44:45.625Z","name":"New 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regularly donate goods to schools, charities and homeless shelters. \n\nOur team cares passionately about reducing waste and supporting vulnerable communities which is why we are proud to be partnering with Fare Share to help surplus stock get to the local communities that need it the most. \n\nWe also love volunteering and our team are free to take paid-leave to help local charities including The Felix Project.","categoryId":"f3869405-463d-4aa7-add6-21683d7c1e02"}},{"id":146,"attributes":{"createdAt":"2024-05-07T14:35:52.990Z","updatedAt":"2024-05-07T14:44:47.279Z","name":"Sustainability & Environment","slug":"sustainability-environment","description":"We are committed to developing a sustainable environment to protect our planet and set a good example. \n\nFrom solar panels and cloud-computing, to a fast growing vegan and biodegradable packaging range, our commitment to a sustainable future runs through every department across the 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